Faq

Frequently Asked Questions

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General Information

What is CLIA accreditation and why is it important?

CLIA accreditation is a rigorous process that ensures a laboratory meets strict US federal standards for quality, accuracy, and reliability in clinical testing. It is essential because it gives healthcare providers and patients confidence in the test results they receive, knowing that the laboratory has demonstrated its commitment to maintaining the highest standards of excellence. CLIA accreditation is a mark of trust and reliability, signifying that the laboratory is dedicated to providing accurate and timely results to support patient care.

How long does it take to get my test results?

The timing for test results will depend on the specific test that is performed.
Generally, FRAT® results are sent within 10-14 days after a sample is received.
MitoSwab™ results take approximately 14 to 21 days after receipt of a sample.
CholEfflux™ results are sent within 14 to 21 days after receipt of a sample.
We strive to provide accurate and timely results to support patient care.

What are the costs associated with your testing services?

The costs will vary depending on the test that is being performed.

For accurate pricing information and to discuss your individual needs, please contact our team at 484-534-9311. We are happy to provide you with detailed information and assist you in determining the best testing option for your situation.

Do you offer insurance billing?

We offer insurance billing for certain tests, depending on your insurance provider. To determine if your specific test is covered and to discuss your individual insurance billing options, please contact our team at 484-534-9311. We are here to help you navigate the insurance process and ensure you receive the maximum benefits available.

Do you require a doctor's referral for testing?

Yes, a doctor’s referral is required for all tests performed in our CLIA-certified laboratory. As each test is a lab-developed test, physician authorization is necessary. If your doctor has any questions or concerns, our team is available to provide guidance and support. Please feel free to contact us at 484-534-9311 for further assistance.

How do I order a test kit?

To order a test kit, simply visit https://religendx.com/order-a-test-kit/ and follow the instructions provided. You can also order directly from the website of the specific test you require, such as fratnow.com for the FRAT® test or mitoswab.com for the MitoSwab™ test. If you need any assistance, our team is here to help.

Accessibility

What are your laboratory hours?

Our CLIA-certified laboratory operates from 9:00 AM to 5:00 PM EST. If you have any questions or require assistance, please don’t hesitate to contact us at 484-535-9311 or at info@religendx.com. Our dedicated team is available during these hours to provide you with the support you need.

Where is your laboratory located?

Our CLIA-certified laboratory is located at:

5110 Campus Drive, Suite #120
Plymouth Meeting, PA
19462

We are dedicated to providing high-quality testing services in a state-of-the-art facility, ensuring accurate and reliable results for our patients and healthcare providers.